Redesign

The Cambridge Director of Transportation has asked you, his trusted advisor, to help him plan his strategy with respect to current issues regarding Massachusetts Avenue between Central Square and the Harvard Bridge.

For this assignment, you will have access to the counting reports of the teams at three intersections and locations along Mass. Ave. You should walk and observe, and use the first several steps of the 19 step process as part of your background work in preparing to write the assignment. Pay explicit attention to the first step: "who are you?" and how this impacts the advice you give.